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My Dr. submitted a request for me to have an epidural procedure due to the severe herniated disc I have. First it was they needed more info, then they did a peer-to-peer, then more info needed bc they wanted to know if I did "BACK EXTENSIONS"! I could not believe that...
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#1285515
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Disorganized.( Not all the customer service employees are this way.) But some are not all together there. Information given is not always correct when you have a question over the phone. Some employees do not seem qualified for the job. They are like lost children...
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1.0
#1279851
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Me and every other resident of an in-patient treatment facility were told we would no longer be covered by insurance for in-patient treatment because they felt we didn’t need as high level of care. They suggested outpatient treatment as an option to people who were...
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1.0
#1276108
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I tried to use my insurance for a pair of glasses and it said my ID wasn't valid. It is suppose to be. My phone number is 863-844-2888 Jesse Alderman
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Journesyeve
StakingLynx582

Why in the world would you put your phone number on here knowing all the spammers will target you from now on. Call the company as many times as you need to get results 800-32...

5.0
#1272271
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Magellan Health Insurance - Sign up for insurance

There was no answer to the call.
#1266963
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Had to change to Magellan RX due to my insurance requirements. First order took me 3 weeks to get my speciality medication. Second order was easy. But now the third month: called in 8 days ago (Monday). No meds. Called in Wed - no meds. Called back Fri - no meds....
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Anonymous
Rachel remelius

I am very disappointed never had any problem intil now they know its the weekend and their givomg me problem with my authorization when i have had everything sent in to them

1.0
#1262209
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Buy prescriptions online well since it's an online pharmacy I figure that's the appropriate way the first time I ended up having to deal with a live person so that they could figure out their website to fix it so I could actually order them online. Now all this is the...
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1.0
#1258257
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Magellan Health Insurance - Great experience

I had an issue it wad resovled Thank you
4.9
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1257963
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Magellan Health Insurance - Authorization number

Would l like to know status of authorizatiob
#1247161
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Contact Magellan Health Insurance

Mailing Address:
Magellan Health Services, Inc.
55 Nod Road
Avon, CT 06001
Phone:
(800) 410-8312
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Magellan Health Insurance Products and Services

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Magellan Health Insurance - I need to talk to some one

The called fail in the middle of are conversation.
4.3
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Product or Service Quality
Reliability
Staff
Value for money
Website
#1232952
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